Privacy

Privacy Policy

Last updated: May 18, 2026 · Artizen, LLC

Your privacy matters to us. This policy explains what information Clean in a Snap collects, how we use it, and your rights regarding your data. We've written this in plain English because privacy policies shouldn't require a law degree.

1. Information We Collect

Account information: When you create an account, we collect your email address and a hashed (encrypted) password. We never store your password in plain text.

Photos: When you use the app, you upload photos of your spaces. These are transmitted to our AI provider for analysis and stored securely in the cloud to power your session history and before/after comparison features. See Section 3 for full details.

Usage data: We store your session history, cleaning plans, scores, streaks, badges, coach preferences, and subscription status so we can provide the app's features.

Payment information: Payment details are processed and stored by Stripe, Apple, or Google — not by us. We receive only basic confirmation that a payment was made and your subscription status.

Device information: We may collect basic device information (OS version, app version) for troubleshooting purposes.

2. How We Use Your Information

3. Photos — How We Handle Them

📸 Please read this section carefully. Here is exactly what happens when you upload a photo.

When you upload a photo, here is exactly what happens:

  1. Your photo is transmitted securely from your device to our backend server
  2. Our server runs automated content moderation screening to check for inappropriate or illegal content
  3. If the photo passes moderation, it is forwarded to Anthropic's Claude AI API for analysis
  4. The AI returns a cleaning plan or rating, which we send back to your app
  5. Your photo is uploaded to and stored securely in Supabase cloud storage, associated with your account
  6. Your stored photos are used to display before and after images in your session history

We do not: use your photos for AI training, sell your photos, or share your photos with anyone other than Anthropic (for analysis) and Supabase (for storage).

Content moderation: Photos are screened by our automated moderation system before analysis. Photos that are flagged as containing illegal, explicit, or otherwise prohibited content are rejected, not stored, and may be logged for safety and legal compliance purposes.

Anthropic's handling of data submitted to their API is governed by their own privacy policy, available at anthropic.com/privacy. Supabase's data handling is governed by their privacy policy at supabase.com/privacy.

By uploading a photo, you acknowledge and consent to this transmission, moderation screening, and storage.

4. Content Moderation and Legal Reporting

All photos submitted to Clean in a Snap are subject to automated content moderation. We maintain a log of moderation actions for safety and legal compliance purposes.

In accordance with 18 U.S.C. § 2258A, if we detect apparent child sexual abuse material (CSAM), we are legally required to report it to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline and to preserve relevant data for law enforcement. Uploading illegal content will result in immediate account termination.

5. Data Sharing

We do not sell your personal data. Ever. We share data only with the following trusted partners, and only as necessary to operate the service:

Partner What we share Why
Anthropic Photos (for analysis, not stored by them) AI analysis for cleaning plans
Supabase Account data, session history, photos Secure database, authentication, and photo storage
Stripe Email, payment details Subscription billing
Apple / Google Purchase confirmation In-app subscription processing
NCMEC / Law Enforcement Flagged illegal content only Legal reporting obligations

We may also disclose information if required by law or to protect the rights, property, or safety of Artizen, LLC, our users, or the public.

6. Data Retention

7. Your Rights

You have the right to:

To exercise any of these rights, email us at info@cleaninasnap.app. We will respond within 30 days.

8. Children's Privacy

Clean in a Snap is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly. If you believe we have inadvertently collected such information, please contact us immediately.

9. Security

We use industry-standard security measures including encrypted data transmission (HTTPS/TLS), hashed passwords, and secure cloud infrastructure. Photos are stored in private Supabase storage with access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:

Email: info@cleaninasnap.app
Company: Artizen, LLC
State: Virginia, United States